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You may come to see us as a private patient in Twyford. Appointments in Twyford are available Monday , Tuesday, Wednesday and Thursday. All nursing treatments are carried out at the Twyford clinic. Treatment programmes are not available to children.
All our consultations with the medical practitioners are made via our reception (Tel: 01962 718000) on an appointment basis. Each consultation with the Doctor takes place individually in a private consulting room. Please feel free to be accompanied by a relative or friend. Our waiting areas provide complimentary drinks and reading materials.
At all times do we respect the privacy and dignity of all our patients along with following clinical protocols. Patient information is kept confidential and we follow stringent GDPR guidelines. All enquirers to the Clinic receive an information pack providing substantial information on its services and what to expect during your visit.
Charges are per item of service and time is allowed for that service however, the actual time taken may be longer or shorter than the time allocated, depending on individual circumstances. All patients are required to pay for each appointment and for dispensed items ordered between treatments. We accept credit/debit card or bank transfer payments. Please notify reception staff (who will offer appropriate advice) if you have any mobility problems offer appropriate advice as some parts of the Clinic have more restricted access.
Your First Consultation
The following text explains what a new patient can expect from their first consultation visit to the Clinic.
Dr Julian Kenyon explains – “When we see a patient for the first time, we will often have already had some email or telephone contact with that particular patient and therefore we may have some detailed idea of what the presenting problem might be.
We read in detail the patient history form and any previous correspondence, and then we discuss the history in detail with the patient and take relevant notes. Following this a general physical examination is carried out, focusing on appropriate areas, depending on the presenting problem. Following this we generally look at a live sample of blood taken as a pin prick, using Live Blood Analysis and in simple terms this assesses inflammatory activity, and the status of the patient’s immune system. This is a very simple test, is relatively quick and is cheaper than carrying out specific laboratory tests to measure each of these parameters.
Following this, a treatment approach is then discussed with the patient. This may or may not include the use of the Oberon device which looks at organ function (not structure, this is not an MRI or CT scan). It gives some guidance for the most appropriate collection of medications to prescribe for the patient. At this time conventional laboratory blood tests might be suggested, dependent upon the particular case, and further investigations may be proposed. It is also possible that in some cases, highly specialised laboratory based investigations may be suggested.
We would look at current standard treatments the patient may be having, and we would suggest writing to the other doctors involved in the case. We would also look at the best ways of integrating our care with current conventional treatment approaches. Generally speaking, at the end of the consultation, a detailed email is dictated, summarising the patient’s problem, and our suggestions on how this problem might be dealt with.
Subsequent appointments are factored in, depending upon the nature of the problem. A subsequent appointment to the initial consultation a letter is written to the patient’s GP and / or hospital specialist. This is subject to the patient’s agreement where it is appropriate to do so considering both the patient and the problem.”
For further information please contact our Reception Team.
Terms and conditions: Invoices must be settled at the time of appointment as treatment programmes will not be started until payment has been received. Our VAT No. is 760136453. All cheques made payable to The Dove Clinic Ltd.
The Dove Clinic does not offer treatments which are funded directly by insurance companies; although some consultation and/or treatment fees may be eligible for cover under certain policies. Most insurance companies do not pay for medication though. Any agreement for reimbursement is solely a matter between the insurance company and the patient and the patient needs to be clear about what is and isn’t covered before consultation or treatment. It is the patient’s responsibility to meet the cost of treatment at the time of appointment and to seek reimbursement subsequently. For any documentation to support an insurance claim, please talk to our reception team.